Meet the Team

An Experienced Team with a Passion for Service

Please feel free to contact any member of the Hanover Fire & Casualty team to discuss your specific insurance needs or to provide assistance in any way.

  • Ross D Miller

    President, CEO

  • Laurence Barker

    Chief Financial Officer

  • Elizabeth Rultenberg

    Vice Preseident, Claims

  • Maxine Chatman

    Senior Underwriter

  • Brian Thompson

    Director of Agency Development

  • Denise Lombardo

    Senior Accounting

  • Barbara McKnight

    Underwriting and Customer Service

  • Susan Kennedy

    Claims and Customer Service

  • Bonnie Warrender


  • Leola Chaplin

    Customer Service